Privacy Policy
Effective Date: May 20, 2026
Welcome to Raleigh Mold. Your privacy is important to us. This Privacy Policy explains how Raleigh Mold collects, uses, and protects information submitted through our website, forms, phone calls, estimates, and services.
Information We Collect
We may collect the following information when you contact us or use our services:
- Name
- Phone number
- Email address
- Property address
- Inspection details
- Photos or documentation provided by customers
- Payment and billing information
- Any additional information voluntarily submitted through forms or communications
How We Use Your Information
We use your information to:
- Schedule inspections and remediation services
- Provide estimates and invoices
- Communicate regarding appointments and project updates
- Process payments
- Improve our services and customer experience
- Maintain internal business records
- Send service-related communications
Text Messages & Communications
By submitting your information through our website or contacting Raleigh Mold, you consent to receive phone calls, emails, and text messages related to your inquiry, appointment, estimate, or services provided.
Standard messaging and data rates may apply.
Information Sharing
Raleigh Mold does not sell or rent customer information to third parties.
We may share information with trusted third-party service providers when necessary to operate our business, including:
- Payment processors
- Scheduling and CRM platforms
- Website hosting providers
- Accounting or invoicing software
These providers are only given access necessary to perform their services.
Data Security
We take reasonable precautions to protect customer information from unauthorized access, disclosure, or misuse. However, no online transmission or electronic storage method is guaranteed to be 100% secure.
Third-Party Services
Our website or systems may utilize third-party tools and platforms, including but not limited to:
- Jobber
- QuickBooks
- Google services
- Payment processing providers
These services may collect data in accordance with their own privacy policies.
Cookies & Analytics
Our website may use cookies or analytics tools to improve website performance and understand visitor behavior.
Your Rights
You may request updates or deletion of your personal information by contacting us directly.
Contact Information
If you have questions regarding this Privacy Policy, please contact:
Raleigh Mold
Raleigh, North Carolina
Phone: (919) 410-MOLD
Email: deion.raney@raleighmold.com